Last updated: September 29, 2026
GuideMint ("GuideMint", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit guidemint.store (the "Site") or buy from us, how we use it, and the choices you have.
1. Who we are
GuideMint is an online store operated by an individual (sole proprietor) based in Quebec, Canada. Contact: support@guidemint.store.
Person in charge of the protection of personal information: the owner of GuideMint, reachable at support@guidemint.store.
2. Information we collect
- Information you give us: your name, email address, billing address and other details you enter at checkout, when you contact us, or when you subscribe to our newsletter.
- Order information: the products you buy, order totals and order history.
- Payment information: payments are processed by our payment providers (such as Shopify Payments or PayPal). We do not see or store your full card number.
- Device and usage information: information collected automatically when you use the Site, such as your IP address, browser type, pages visited and how you interact with the Site, collected through cookies and similar technologies.
3. How we use your information
- To process your order and deliver your digital products
- To send order confirmations, download links and customer support messages
- To respond to your questions and requests
- To send you our newsletter and marketing emails, only if you have agreed to receive them
- To prevent fraud and keep the Site secure
- To understand how the Site is used and improve our products and services
- To comply with our legal obligations (for example, tax and accounting records)
4. Cookies
We and our service providers use cookies and similar technologies to make the Site work (for example, to remember your cart), to understand how visitors use the Site, and, where permitted, for marketing. You can control cookies through your browser settings and, where available, the cookie banner on our Site. Disabling some cookies may affect how the Site works.
5. How we share information
We do not sell your personal information. We share it only with service providers who help us run our business, and only as needed:
- Shopify, which hosts our store and processes orders (see Shopify's privacy policy at shopify.com/legal/privacy)
- Payment processors to process your payment
- Email and marketing tools to send order emails and, if you subscribed, our newsletter
- Analytics providers to help us understand Site usage
We may also disclose information if required by law, to protect our rights, or in connection with a sale or transfer of our business.
6. Where your information is stored
Our service providers may store and process your information outside Quebec and Canada, including in the United States. When we transfer information outside Quebec, we take reasonable steps to ensure it receives adequate protection.
7. How long we keep it
We keep your personal information only as long as needed for the purposes described above, including to meet legal, tax and accounting requirements, and then securely delete or anonymise it.
8. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to withdraw your consent, to object to certain uses, and to receive a copy of your information. To make a request, contact us at support@guidemint.store. We may need to verify your identity before responding. You also have the right to file a complaint with your local privacy authority (in Quebec, the Commission d'accès à l'information).
9. Marketing emails
You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us. We'll still send you essential messages about your orders.
10. Children
The Site is not intended for children under 16, and we do not knowingly collect their personal information.
11. Security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date shows when it was last changed.
13. Contact
Questions about this policy or your information? Contact the owner of GuideMint, who is responsible for the protection of personal information, at support@guidemint.store.